RATES: This year the roomrate is $150.00 a night, including all the taxes.
We are restricted to two persons per room by the State Fire Code, their definition of a person goes something like this:
Are they a Tax Deduction and/or do they have Social Security Number? If so, they qualify as people. They also have to be over 21 years old. For reservations made in 2012 and on we will again offer a 20% discount to kama'ainas with proof of residence and Active Duty Military. Submariners, Seals and other Special Forces Unit Members get another 10% off for their hazardous duty.
While this is a BED AND BREAKFAST it is also my home. Please be considerate of that and of the other guests who are here while you visit. Upcountry is very quiet and we have a 9 PM curfew for loud noises outside due to the close proximity of our neighbors and how far voices travel late a night. No one told the roosters, of course. WE CAN NOT DO CHILDREN. We are not child friendly/proof according to our insurance company and they will only allow us to accommodate adults- or as we call them "Kids over 21"
Information needed to complete your reservation
Name of guests & Name of Cardholder, if different.(ONLY TWO PER ROOM, BOTH 21 OR OLDER)
A Cell Phone number that we can use to reach you while you're on island
The time of day you plan to arrive at the Upcountry Bed and Breakfast.
A MaterCard, Visa or Discover Card number. The Card isn't charged until you arrive, it simply holds your reservation until 6 PM of the date of your arrival. See LATE ARRIVALS.
Expiration date of the Credit Card.
An E-mail address where you would like the confirmation to go.
Date or Dates of your stay
And finally a simple statement that you have read and agree to all the terms of on this page.
We do Not charge your card until you arrive or you don't show up without notice-see our cancellation policy. You'll have much better luck E-mailing or Faxing the information to me than trying to catch me by phone.
WE DO NOT RECOMMEND DRIVING AROUND THE ISLAND WITH YOUR LUGGAGE IN YOUR CAR. We are only 20 minutes from the airport so come up and drop off you bags before heading out and about. It'll save you an ugly trip to Wal-Mart. Every rental car now comes with a bar code sticker on one of it's window to help facilitate check-in and check out. This is a dead give away that it's a rental car and easy prey.
THE TELEPHONE AND VOICE MAIL SYSTEM: I built the house too big. I'll admit it right here and now, I am never within range when the phone rings, if I hear it at all- too many "Who" concerts, probably! And especially, if I'm not in the house. Right now I am the only guy running the place so between taking reservations, answering E-mails, returning phone calls and getting rooms ready, finding fresh fruit for breakfasts, picking up our fresh French pastries and about a million other things please don't be offended if you don't catch me. PLEASE Remember the sun comes up here last, so you can call after work but not before. Even some of the guys from NASA get it wrong. I try to return messages in the morning after the guests leave the house and again in the early evening but not after 6 p.m. here. There are too many area codes and too many time zones. And now since you get to take you phone number with you I have no idea where you are. So I may take a day to get back to you. Don't Panic. If you're booking rooms for a couple weeks or months in advance it shouldn't be a problem useless it's a Holiday of some sort. When you do leave your message please include in it the dates you are interested in and which rooms, and your phone number and go slow, if you're lucky they may be open. The absolutely best way to get me your credit card number is by E-mail, oh, stop cringing, 90% of our guest do it, either out of frustration at not being able to catching me by the phone or just convenience since they live on the other side of the planet. The numbers go onto the reservation slip and are deleted from the system immediately and the reservation slip is then shredded as soon as you arrive.
CHECK-IN AND CHECK-OUT TIMES
CHECK-IN TIME: is 3 p.m. If you are arriving early, call us and/or just come up. Your room may be ready early. Chances of that are slim but at least you can check in, get a set of room and house keys and drop off your luggage, I'll move your bags into your room when it is ready and then you won't have to worry about the luggage in the trunk being fair game for the local "crack heads."
LATE ARRIVALS: If you are going to be checking in late (After 6 p.m.) Please call ahead or E-mail us and let us know as soon as possible. Even if it's just to leave us a message, we would greatly appreciate it. After 6 p.m. IF I DO NOT HEAR FROM YOU I may give your rooms away to strangers.
CHECK-OUT TIME: Check out time is NOON. LATE CHECK-OUTS: There shouldn't be a problem if its just for a few hours or if no-one is in the room the following day. Again, you're more than welcome to leave your bags in the foyer before your flight out.
EARLY DEPARTURES: If you're leaving early for sunrise at Haleakala let us know the night before and we can have something for you to take with you up to the summit for breakfast. Early plane to catch: same rules. If you plan not to be here for breakfast please let us know the day before either by calling the house number and leaving a message, telling us in person or by leaving a note in the kitchen so we don't needlessly kill tons of innocent fruit.
CANCELLATION AND REFUND POLICY: Cancellations made 30 days prior to check-in date will be canceled immediately. Cancellations made less than 30 days will depend on our ability to rebook the room. We have never-as of this morning anyway,had to charge a guest for canceling late, we have always been able to rebooked the room.
RESTRICTIONS: The County of Maui, the State of Hawaii and our Insurance Company have placed restrictions on our Bed and Breakfast operation. We are now, and have been for over ten years, a properly Licensed (BB2 2003/0001) Bed and Breakfast operating legally in Maui County. In order for us to continue to do so we have to abide by those rules.
So here are some of ours:
DIVER ALERT: If you plan to scuba dive while you are here DON'T. Check with your divemaster and tell him you're staying at 3,000 feet and he'll probably tell you the same thing. You don't want you to get "Bent" this high up on the mounatian and the hyberbolic chamber is on Oahu. And decompression at sea level can take up to 8 hours.
COOKING AND THE BAR-B-QUE: We are not allowed to prepare hot meals for you, not even toast or oatmeal, because we do not have a certified kitchen or a 1,000 gallon grease trap. Just how much bacon do they think we'll be cooking. It's the State of Hawaii's Public Health Department that regulates the Bar-B-Que and our Insurance Company who regulates the kitchen stove and neither one wants you to use that equipemnt, go figure.
NO SMOKING ALLOWED: There is a State law that prohibits smoking anywhere on the premises. It's a State Law-take it up with them. Not even in the back yard, you must actually leave the property to kill yourself and you don't even get high.
WEDDINGS: We are not allowed to-and will never again-do wedding.
OUTDOOR NOISE: We can make ABSOLUTELY NO noise whatsoever outside after 9 p.m., this can result in an IMMEDIATE EVICTION. Our neighbors are very close by and it is way too quiet up here to be disturbing the natives. PLEASE RESPECT THE NEIGHBORS AND OTHER GUESTS IN THE HOUSE. This is an EVICTIONABLE OFFENSE. Is that even a word?
OUR PROBLEMS: The rest of the State, County and Insurance Compnay restrictions apply mostly to Stuff we have to deal with the County, State and our Insurance Company on.
Now, after all of that- have as much as fun you can without hurting yourself or us. Always remember that Mother Nature is Lethal here. The Ocean is different here than anywhere else in the world and unless you are very familiar with the currents, the tide and waves don't go out. "When in doubt, don't go out" is a local saying, believe it. The mountains and the streams are no less dangerous, stay on marked trails and go with a guide, if you are not familiar with the area or its trails. Always check with the rangers before going into Haleakala Crater or Kipahula and the Oheo Gulch (Kipahulu/Seven Sacred Pools-there are way more than seven and there is nothing sacred about them and they are really dangerous-be careful back here). Be around to see all of Maui.
King Size beds are in 3 of our guest rooms and one has two twin beds.
All of our rooms have Luxurious private baths with double vanities.
All rooms have Large, walk-in showers, our downstairs ADA rooms have both a large barrier-free shower and bath tubs.
All of the Semi-Private lanai facing West for views of the Pacific Ocean and Maui's spectacular sunsets.
Hair dryers are in all bathrooms so you won't have to pack one.
Ten foot high ceilings with ceiling fans.
Gas fireplaces on thermostats for your comfort. Usually only available during the winter months when its freezing outside. Otherwise the rooms stay too warm for the thermostat to allow the fireplace to come on.
Color tv/dvd with fiber optic cable service.
A collection of films, TV and Music on DVD to choose from for your FREE "in-room" viewing pleasure.
FREE WiFi Internet accessibility.
Antiques and Hawaiian plantation decor: All of our Beds have Hawaiian Quilts on them which are extremely beautiful art and expensive. If you don't need them to keep warm please don't just throw them on the floor, please fold them up and put them on one of the chairs or in the closest, Mahalo.
Going to Sunrise at Haleakala?
We provide sweats, jackets, blankets and breaftast to those going to sunrise at Haleakala Crater
All rates include a continental
breakfast every morning including fresh fruit grown
locally Fruits (papayas, pineapples, mangos, bananas, strawberries and/or passion fruit) and pastries from our local French bakery, fresh Orange Juice and Kona coffee.
WE?: When you see the term "WE" used here it usually means me and the Dog-Gabby!
DIETS: If you have a special diet
you'd like to continue while you're here we can help; Low-fat, no-fat,
high fat, low protein, high protein, low carbo, high carbo, vegetarian,
lacto-obo or vegan. We've been on most of these diets, in some cases several
times. Just let us know ahead of time we will do our best to accommodate you.